NEWS
News: Civica chooses MarkManager for global roll-out
Civica, a UK-based leader in software, technology and business process services, will manage the use of MarkManager for online marking of a leading skills proficiency test sat by over one million candidates per year.
Developed by the Board of Studies, Teaching and Educational Standards (BOSTES) and commercialised with the assistance of technology partner LANSA Pty Ltd, MarkManager delivers best practice marking. The NSW Education Standards Authority (NESA) replaced the Board of Studies, Teaching and Educational Standards NSW (BOSTES) on 1 January 2017.
Lee Burley, Managing Director Education, Civica UK Limited, said “The NESA MarkManager has a proven long term record of delivering exam results on time and is widely recognised as a ‘new generation’ market leader in its field.”
“We selected MarkManager for a number of reasons, including its support for a model of frequent test sittings throughout the year in a controlled environment. We have found that NESA has excellent domain knowledge and is responsive to our special requirements.”
Civica is an ideal UK-based partner for NESA because of its strong presence in education, its excellent track record of reliability and its experience gained from supplying software and services to over 6,000 schools, colleges and libraries around the world. Civica with an annual revenue of over £220 million has sufficient scale and availability of resources to fulfil the large contracts that increasingly MarkManager is being considered for.
Civica will provide MarkManager to its clients on a Software as a Service (SaaS) basis.
NESA President Tom Alegounarias said “In NSW NESA uses MarkManager for its internationally recognised Higher School Certificate (HSC) examinations.
“For the 2014 HSC of nearly 5000 markers, around 2000 marked online. Together the markers marked over two million writing booklets completed by nearly 77,000 students across 116 courses.
“In 2014 the first exam was on Monday 13 October. The last exam was on Thursday 5 November. Marking ended at 9pm on Wednesday 26 November, and results were released at 6am on Wednesday 17 December.
“MarkManager is a great innovation which facilitated BOSTES (now known as NESA) meeting this tight timeframe” Mr Alegounarias said.
MarkManager provides senior markers – who supervise teams of markers – with a number of sophisticated quality assurance tools not available in pen-and-paper marking. Any errors can be detected and corrected immediately, saving significant time and improving the marking process. Examination responses are distributed randomly and anonymously, and markers can review their marks at any time.
Furthermore, senior markers are able to supervise their teams of markers in real time – this is a level of quality assurance not available with pen-and-paper marking, and the application immediately stops markers, who do not adhere to the marking guidelines, from marking.
About Civica
Civica generates revenues of £220 million per annum.
Every day Civica’s products and services help more than 1 million professionals in their jobs, streamlining service delivery to more than 80 million citizens and businesses. Civica is delivering to:
- 1,000 local organisations
- 6,000 schools, colleges and libraries
- 400 health and care providers
- 200 social housing organisations
- 75% of the UK’s blue-light services.
Civica’s systems are used to manage:
- £90 billion of funds or expenditure
- £1.5 billion in secure electronic payments
- 2 million properties
- Access to day-to-day applications for 1 million students
- Vehicle fleets totalling more than 250,000 vehicles
- 200 million library loans
- Pension schemes with a total of over 600,000 members.